* Please keep in mind that all text is machine-generated, we do not bear any responsibility, and you should always get advice from professionals before taking any actions. If the mouse does not work in single - user mode, you need replace it If Bluetooth and mouse work in single - user mode, then you need to restore your operating system and software. If Bluetooth is still offline, restart computer in single - user mode pressing command and s at same time after Startup tone. When the indicator is gray with a black wavy line across it, means that Bluetooth is offline. If the battery flashes across indicator, it means one of your devices has low batteries. Double - check that the keyboard mouse are on and have batteries.
If the indicator is all black, it means that Bluetooth working, but no devices are connect. In upper leave - hand corner of your computer, Bluetooth indicator looks angular b.
MAC USB MOUSE NOT WORKING INSTALL
When reinstalling, be sure to check the archive and install so you don't lose your files. If the does move, then you will need to reinstall software and operating system on your computer. If the mouse still doesn't move or has no red light, mouse is dead and you will need a new one. Check for red light underneath move mouse. When you hear Startup hold down option key. If the mouse doesn't light up, or lights up and doesn't move, the computer. If that mouse works and your old one doesn n't, your mouse needs to be replace. If the mouse doesn't work with of the USB ports on the keyboard, try each port on the computer.
It USB plug will fit into the USB port one way, and it will easily slide in. The USB port is a flat rectangle with a tab plug fit into. If the red underneath the mouse isn't on, plug your mouse into a different USB port.
Disconnect all other USB devices for mouse and keyboard. Troubleshooting problems determines whether the problem is a simple physical one, or sign of larger that requires system restore. Most of the time, these involve USB mouses pluging into a bad USB port or a mouse running out of batteries. If Mac computer not recognize mouse, first rule out any physical problems.